Practical information
For information about practical matters
Look at the menu below for information about some of the practical issues you may encounter as a non-Danish speaker.
If you do not find what you are looking for, please contact City Hall or visit Digital Citizen Service at the library.
Visit Life in Denmark.dk for more general information about living in Denmark.
Please note that any information in English on Albertslund.dk only serves as a guideline and is not legally binding.
Please note that most of the solutions are only available in Danish.
Digital Citizen Service at the library can help you with online self-service.
Visit the library, if you need:
- New passport
- Postal voting
- Help using MitID
- Help using public self-service.
If the library is unable to help you, please call City Hall at: +45 43 68 68 68.
Driver's license
If you need a driver's license, call City Hall at +45 43 68 68 68 to book a meeting.
Passport
During library opening hours, you can get new passport.
Postal voting
If you wish to vote by mail for the municipal and regional elections, please visit the library.
Forms and ordinary mail
If you need to deliver a form or a letter to City Hall, you can send it either by ordinary mail or you can put it in the mail box at City Hall.
Opening hours
Albertslund Main Library, Bibliotekstorvet 2, 2620 Albertslund
Monday | 10 am - 7 pm | |
Tuesday | 10 am - 7 pm | |
Wednesday | 10 am - 7 pm | |
Thursday | 10 am - 7 pm | |
Friday | 10 am - 6 pm | |
Saturday | 10 am - 2 pm | |
Sunday | 11 am - 3 pm (Only during the winter season 1/10) |
Hedemarken Library and Citizen Center, Hedemarksvej 14, 2620 Albertslund
Monday | 2 pm - 7 pm | |
Tuesday | 12 pm - 4 pm | |
Wednesday | 2 pm - 7 pm | |
Thursday | 2 pm - 7 pm | |
Friday | 12 pm - 4 pm | |
Saturday | First Saturday of the month 12 pm - 4 pm | |
Sunday | Closed |
Your CPR-number is your access to any contact with Danish authorities.
In Denmark, every person has a personal registration number, which is called a CPR-number (Central Person Register).
The CPR-number is essential in relation to any contact with Danish authorities, especially in connection with tax, health, and social security issues.
Learn more about the CPR-number at Life in Danmark.dk.
Most treatments in Denmark are free with the yellow health insurance card.
When you move to Denmark and hold a residence permit, you are covered by the Danish health insurance system.
Most examinations and treatments are free, but you need to register and get a yellow health insurance card.
To register and get your yellow card, please book a meeting at +45 43 68 68 68.
If you lose your yellow card or want to change your general practitioner later on, you can get help using online self-service at the local libraries.
Read more about health insurance at Life in Denmark.dk.
GP - your family doctor
Once you are registered in the Central Person Register, you are entitled to choose a general practitioner (GP), who can treat you, if you get sick.
You can register with a new GP whenever you want to. It is free to change your GP if you are moving to a different address, otherwise it costs a small fee.
Read more about getting a GP at Life in Denmark.dk.
If you need help changing your GP online, visit the local libraries or call City Hall at: +45 43 68 68 68.
Residents from outside of the EU/EEA must exchange their license within 90 days.
If you have permanent residence in Denmark and a driver's license issued in a country outside of the EU/EEA, you must exchange your foreign driver's license for a Danish one within 90 days. Otherwise you are not allowed to drive a vehicle in Denmark.
If you wish to exchange your driver's license for a Danish driver's license, please make an appointment at City Hall by calling +45 43 68 68 68.
Bring the documents needed
In order to get a license, you must bring:
- a medical certificate (less than 6 months old), issued by your own general practitioner in Denmark
- a photograph
- proof of identification
- certification of a completed course in traffic related first aid, and
- a valid residence permit, if you are not a Danish or Nordic citizen, or if you are unauthorized to reside in Denmark without permission
Learn more about exchanging your license at LifeinDenmark.dk
When relocating, you must notify the National Register of Persons, 5 days after your move at the latest.
When you change your address, you must notify the municipality you are moving to.
You can do it online, and you can report your change of address up to four weeks before the moving date.
To get access to the online self-service, log on using MitID.
Need help?
If you do not have MitID, or if you are having problems using the online self-service, you can get help from Digital Citizen Service.
Once the move has been registered, a new health insurance card with your new address will be sent to you.
Register your new address online in English
Register your new address online in German
If you are getting married, you have to fill in a notice of marriage, regardless of where the wedding will take place.
Notice of marriage (English)
Notice of marriage (German)
Once the notice of marriage has been approved, a certificate of marital status will be issued, which you must submit to the authority conducting the wedding.
The certificate of marital status is free of charge, if you are a resident or a citizen of the Nordic countries. Otherwise, it will cost 500kr.
Get more information by calling the Centre for Citizen Service & Payments at +45 43 68 68 68 or using e-mail: borgerservice@albertslund.dk
Taxes are administered by the Danish Tax Agency.
Learn more about the Danish tax system at LifeinDenmark and Skat.dk.
Or contact the Danish Tax Agency, Skat.